What Our Customers Say About Us


I would just like to say that Apple Training Academy have proved themselves time & time again for their excellent support with our training needs here at St Andrews. Administration staff feel like part of our ‘family’ even though we have only spoke over the phone & not actually met face to face. Always helpful & cheerful, sorting information & problems with efficiency & accuracy.

Julie & her on site ‘Trainers’ are well respected by the staff group who are always complimentary about attending their training, in fact, Apple Training have been very pro active in helping me with the staff understanding that Training & Learning are not to be feared or dreaded but something to enjoy & will actually help improve their understanding & performance in their respective job roles. Thank You Apple Training!Lynne Simons, Deputy Care Manager, B&M Carehomes St. Andrews

Thank you so much for your help today, you have provided outstanding customer service and I really appreciate your help.Heather – QCF Level 3 Certificate in Assessing the Quality of Assessment
I would like to bring into your attention that your assessor Mrs Alison is doing a great job, very supportive, putting anything away just to support me if I felt unhappy. I could not rate her any higher in any way or to bring to your attention whata great job she is doing. I would really appreciate if you would pass to her my thanks and appreciation for all the effort she is making to support me. Thank you very much.Bela – QCF Level 5 Diploma in Leadership for Health & Social Care
As a Charity, Learning and Development Opportunities are extremely important to us and finding a provider that can offer everything under one roof is rare. We have worked with Apple Training Academy for a couple of years and they provide us with these learning opportunities. We have found that they employ quality trainers who are very knowledgeable about their subjects and make the sessions an enjoyable and positive experience for our staff. The office staff are extremely helpful and efficient, and nothing is too much trouble for them. St John of God
The feedback from my assessor sometimes took a bit longer than a week due to circumstances. When she was able to give feedback she did so very promptly and thoroughly. The support from Hannah was fantastic. She made me feel valued and took notice of the small concerns I had and gave great advice. I found the payment plan very helpful. I would not have been in a position to take this qualification without it. ThankyouSarah Hutchinson, Self Funder
I have just finished the QCF Level 3 in Health and Social Care, and awaiting my certificate. I have enjoyed this course. The online study was flexible, convenient. My assessor was responding, helpful and supportive. She encourages me all the time. Whole study was a good, enjoyable experience. Thank you very much. Marianna Toth, Self Funder
Working through the qualification to completion was hard work but the experience was great. My assessor, Zuzana was fantastic. She was always prompt and her feedback was very knowledgeable and constructive. The online portfolio system is a fantastic tool also. From first contacting Hannah at Apple Training Academy to completing my award has been a pleasure. To all at Apple Training Academy, a huge thank you for all the support and time you gave me. Sincere regards and best wishes.
Sarah Hutchinson, Self Funder
My assessor was excellent! Very thorough and helped when I was unable to upload my assignments. Michelle Robertson, Allied Healthcare
I began my Level 5 in Leadership and Management in May and so far I have been extremely impressed with the high quality service they have delivered and I have received. From the initial enquiry everyone has been extremely helpful and polite there isn’t anything that is too much trouble. I find ‘One File’ a brilliant package to use and it is so easy, quick and efficient. The best part is the progress bar and watching it each time an assignment is completed move up. My assessor Nikki Drake has been brilliant commencing the course she discussed ways in which I liked to work and tailored her teaching to meet my needs. I have recommended my organisation use Apple Training Academy for all future training.Shelley Jackson, Service Manager, St John of God Hospitaller Services
Many thanks, Julie! I speak for the whole group when I say you’ve been fantastically supportive, brilliantly inspirational and positively enjoyable to have as our tutor/assessor. Thank you. -Tony Fan (Recently completed Level 5 QCF Diploma in 4 months)Tony Fan
I managed to attend a recent session on the Mental Capacity Act and Deprivation of Liberty Safeguards which was delivered by Linda Whittaker and I just wanted to say that I thought she was marvellous. The staff had already given me positive feedback about her which I had told Julie about but it was really good to see it for myself. I look forward to attending more of her sessions.Elizabeth Corbett, Registered Home Manager, Prince Michael of Kent Court
I have recently completed my Level 3 Diploma in Health and Social Care. My Assessor was Julie Cook. She was very helpful, open-minded and friendly. I was not afraid to ask her any questions. She advised and supported me to complete my work. I am glad that I have met such a person like Julie. Thank you. Marzena Flis, Prince Michael of Kent Court
We have received consistent, cost-effective and high quality training from Apple Training Academy since January 2011. The courses are well constructed… covered the topic well…delivered by knowledgeable and enthusiastic trainers… examples relevant and easy to understand…thank you and well done!Elaine Godfrey, Registered Manager European Nursing Agency (ENA)
My assessor, Ivana, was very communicative, supportive and dealt with any queries or concerns readily. I was particularly grateful for the support both Hannah and Ivana gave to me during the last 6 weeks, where I endeavoured to finalise the course. On the whole, I am very happy with Apple Training Academy’s service and the professionalism of its staff. Mark – Level 5 Leadership in Health & Social Care