Level 2 Award in Conflict Management (Group Delivery)

Course Highlights

  • Delivered in your own workplace
  • Certificates issued on passing the examination
  • Nationally accredited course
  • Delivered by experienced and qualified trainers
  • Fun and Interactive
  • Detailed course information here

Course Price: £950.00 Plus VAT Including Certification

Course Details

Level 2 Award in Conflict Management (Group Delivery)

Course Information

The HABC Level 2 Award in Conflict Management has been developed to meet the requirements of individuals who require training in conflict management.  This course is delivered in your workplace to a maximum of 10 learners over 2 days.

It is is suitable for you if:

* you have a customer facing role * you deal with service users or the public * you would like a better understanding of how to prevent conflict situations from arising * you wish to feel more confident in being able to deal with situations if they arise.

Course Structure

This qualification is made up of one mandatory unit.

To successfully complete the assessment you will be:

* assessed through a 30-question multiple-choice question examination. The duration of the examination is 1 hour. * you must achieve a score of at least 20 out of 30 This qualification is accredited through Highfields (HABC).

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